Privacy Policy

1. Who We Are

NerdSystem is operated by HikerNerd LLC. When this policy mentions "we," "us," or "our," it refers to HikerNerd LLC.

2. Information We Collect

We collect the following types of information:

• Account information — name, email address, and authentication details when you create an account.
• Payment information — billing details processed securely through Stripe. We do not store your full credit card number on our servers.
• Usage analytics — page views, feature usage, and interaction data to improve the product experience.
• Communications — email address for transactional and product-related emails.

3. Third-Party Services

We use the following third-party services to operate NerdSystem:

• Clerk — authentication and user management.
• Stripe — payment processing.
• PostHog — product analytics.
• Resend — transactional email delivery.

Each service has its own privacy policy governing how it handles your data. We encourage you to review their policies.

4. Cookies

We use cookies and similar technologies for authentication, session management, and analytics. Essential cookies are required for the site to function. Analytics cookies help us understand how you use NerdSystem so we can improve it. You can control cookie preferences through your browser settings.

5. How We Use Your Information

• Provide and maintain your account and course access.
• Process payments and issue receipts.
• Send transactional emails (purchase confirmations, access details).
• Analyze usage to improve content and features.
• Respond to support requests.

6. Data Retention

We retain your account and purchase data for as long as your account is active or as needed to provide you with lifetime access to purchased content. If you request account deletion, we will remove your personal data within 30 days, except where we are required by law to retain it (e.g., financial records).

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Object to or restrict processing of your data.
• Request a portable copy of your data.

To exercise any of these rights, contact us at the address below.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact HikerNerd LLC at [email protected].